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In-Dealership Digital Engagement Experience
is Everything

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Why It Works: Our Process Ensures Turnkey Success

Our highly skilled team partners with you on every aspect of your digital engagement platform from initial consultation to installation and beyond, providing exceptional service every step of the way.

01. Consultation

Consultation

A member of our retail automotive specialized sales team will meet with you to uncover your needs and determine how we can best help you achieve your objectives.

02. Collaboration

Collaboration

With your feedback, we will leverage our experience to design a digital engagement platform that improves customer and employee satisfaction and drives profitability.

03. Creation

Creation

Our in-house production team personalizes your network by designing dealership-specific assets to share your brand story, community involvement and everything else that makes your dealership great.

04. Implementation

Implementation

Utilizing our extensive vendor relationships and nationwide installer network, we source all equipment and manage every aspect of your installation to your complete satisfaction.

05. Onboarding

Onboarding

We train your team on the key features of the network and design content playlists that show the appropriate mix of dealership-specific content and OEM branded marketing.

06. Account Management

Account Management

Our dedication to your success never ends. We will contact you frequently to ensure you continually receive maximum impact from your digital engagement platform.

07. Technical Support

Technical Support

We pride ourselves on unparalleled reliability, but if you do have an issue our team of IT and A/V experts will resolve it quickly and professionally.

Real Clients Real Results

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ABN has been a great product for our service lane and customer lounge. I especially like that we can use our waiting room TV to educate on services so when an advisor reviews the multipoint inspection, the customer is already informed on how our services can help them.

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We have had ABN for over six years and have been more than impressed with them! It has provided a great way to communicate to our customers and made a very positive impact on our business. We completely trust their team to represent our company professionally and are proud to have partnered with ABN.

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The ability to deliver different messages from different departments is subtle and powerful. ABN is much more than another tool in the dealer’s arsenal. It’s a real game changer keeping customers, employees and management happy and engaged during all facets of the car buying and ownership cycle.

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The customer lounge feels warm and inviting allowing us to promote events and service specials without being intrusive and in the client’s face (sales pushy). It is a must for any dealer in these trying times to think outside the box and market to your most important clients. YOURS.

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My assigned regional account manager makes my interaction with ABN simple and enjoyable. We have many vendors here and the support I receive from him is unmatched by any of them.

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Using ABN’s technology over the last few years has proven beneficial in engaging customers from our service waiting area and turning them into potential sales customers. Anytime we need anything we are able to contact our regional account manager. There is always a quick resolution or answer.

Affiliations

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